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Who We Are
Toby Tours is a family owned tour and charter operation dealing
in very special, worry-free tours, which we offer directly to our
customers after careful research and preparation. We have been
serving travelers since 1975. The Toby Tours Family welcomes
you aboard!

A Song and A Prayer
God has richly blessed our Toby Tours Family and we start each
day on the coach with a prayer and a song “This is the Day the
Lord has Made.” Many people have told us that this has created a
habit for them and they now start EVERY day with a prayer and
a song! Occasionally there will be opportunities to attend local
church services, otherwise our Tour Escort will have devotions
on Sunday mornings, usually while in transit.

Our Motor Coaches
Toby Tours motor coaches are equipped with full panoramic
windows, a rest room, air conditioning, a public address system,
individual reading lights, FM and AM radio, VCR and DVD
systems.  

Safety Rating
We have been given the highest Department of Transportation
rating of “Satisfactory”, based on our safety record, maintenance
program, insurance, and driver’s training.

Motor Coach Seat Rotation
We rotate seats each morning in a clockwise direction. The seat
behind the driver is reserved for the Escort. Seat rotation gives
everyone the opportunity to meet someone new, and to have a
different view from the coach. Everyone must rotate seats—no
exceptions in fairness to all. A single price only represents one
seat on the motor coach.

Daytime Traveling
Most of our travel is done during daylight hours, allowing you to
arrive at your destination rested and ready to enjoy it. Normally,
we are on the road at 8 am and at our destination by 6 pm.
There may be occasional variations in the schedule, but there
is no straight-through or overnight travel, (with the exception
of some sports tours). At no time during your tour will you
travel more than two or three hours on the coach without a rest
stop.  A typical morning on tour is a 6 am wake-up call, set your
luggage out at 7 am, have breakfast and depart at 8 am. The
escort will update the group each evening before the following
day as to the schedule.

Group Courtesies
Group travel is a wonderful alternative to individual travel. Toby
Tours seeks to provide a safe, clean environment for all of our
travelers.  It takes everyone in the group to make for a good
tour.  We ask that everyone be kind and courteous, and keep on
schedule.  Absolutely no smoking, tobacco products, alcoholic
beverages, or profanity while on the motor coach.  Please listen
carefully to the driver, tour escort, and/or guide for instructions.
We ask that everyone be able to keep up with the group. We
reserve the right to refuse or discharge anyone we feel would be
disruptive to the trip or harmful to themselves or others.

Tour Prices
All tour prices are designated per person based on:
Single. . . . . . . One person/One bed
Double. . . . . . Two persons/Two beds
Triple. . . . . . Three persons/Two beds
Quad. . . . . . . Four persons/Two beds
(Additional charge of $15 per night for a roll-away bed).
All tour prices are based on rates known at time brochure is
printed and expected to be in effect at the time of departure.
They are subject to increase without notice if such rates change
prior to departure.

The Tour Price Includes
(Based on prices listed per person)

1.  Meals:  Other than those listed in the itinerary.
2.  Gratuities to Tour Escort & Motor Coach Driver:  If you
wish to show your appreciation in the form of a tip, you may do
so on an individual basis (not as a group) at the end of the tour.
We recommend that you tip the driver and escort separately.
This also applies to step-on guides.
$2.00 per person per day for the Driver
$2.00 per person per day for the Tour Escort
3.  Personal Expenses: Valet and room service, maid service,
telephone calls, and all other items of a personal nature.

Special Requests
When making your reservation, please let us know your smoking
preference, if you need adjoining or adjacent rooms, and any
other special needs or requests. We request nonsmoking, first
floor rooms, and can request rooms next to each other when we
make our reservations; but these are not guaranteed and are
not available with every establishment that we patronize.
If you plan to meet friends and/or family along the way, please call
our office to verify times and places of stops, to avoid possible
conflicts. Cities and areas listed for breaks/meal stops can change.

Can I share a room?
A person traveling alone may request sharing a room. We will
do our best to find a suitable companion. If we do not succeed,
the single rate applies.

Stand-by Lists
We do take stand-by lists on all tours. If you ask to be placed
on our stand-by list you will be notified that an opening has
occurred and you can be confirmed on the tour. All vacancies
will be filled from the stand-by list in the order in which the
requests were received.

Payment Policy
For one-day tours the full payment is due seven days after making
your reservation. For motor coach tours of two days or more,
the deposit is due seven days after making your reservation and
final payment is due forty-five days before departure. Mark this
on your calendar. You will not be billed. (See the Air/Sea/Rail
section for Fly, Fly/Drives, Cruises, Rail and International tours
deposit and payment information.)

Final Tour Information and Documents
Our itineraries are included in this brochure. Your balance is
due forty-five days before departure. Mark your calendar.
You will not be billed. If you have paid in full, we will send
out your final itinerary with any changes, hotel/motel phone
numbers, your designated pick-up point, luggage tags, and any
other necessary information approximately two weeks before
departure. If you do not receive this packet, if any information
is not correct, or you have any questions, please call the office
as soon as possible.

Insurance
We are insured at or above the federal minimum requirement
and licensed to carry passengers with the Federal Government.
All passengers are insured only while on the motor coach.
You should have adequate baggage, accident, cancellation,
and sickness insurance. We do recommend travel insurance.
Individual travel insurance is available through Travelex
Company, Inc.  NOTE: Anyone with preexisting conditions
needs to purchase travel insurance within ten days of sending
in their deposit.

Cancellations and Refunds
We at Toby Tours know that you will not cancel without a valid
reason, because cancellations result in a costly process of letters,
long distance calls, record adjustments, refunds, etc. If, due to
uncontrollable circumstances, it becomes necessary to cancel a tour,
the following cancellation policies will apply:
1.  For any tour cancellation, there will be a $10.00 per person service fee.
2.  If your roommate cancels, you will be required to pay single
price for the tour, unless you find a roommate.
3.  Refunds will be processed at the end of each month. If you paid
by credit card, you will be refunded by credit card.
4.  For one-day tours, a refund (less the cancellation fee, and
penalties of suppliers not refunded to Toby Tours) will be issued
if cancellations are received 3 business days prior to departure.
5.  For Nascar Tours, refer to the policies on that page.
6.  For motor coach tours of 2 days or more, a refund (less the
cancellation fee, and penalties of suppliers not refunded to Toby
Tours) will be given if cancellations are received at least 5 business
days prior to tour departure. In fairness to those who purchase
travel insurance, no exceptions can be made on tours not cancelled
5 business days prior to tour departure. There is no refund for
leaving a trip early or arriving late.  
7.  Fly, Fly/Drives, Cruises, Rail and International tours will be
refunded in accordance with the policies stated in the Air/Sea/Rail
section and are contingent on the policies of the specific conveyance
for each particular tour.
Instead of receiving a refund, you may request to have your funds
(less any penalties of suppliers not refunded to Toby Tours)
transferred to another tour. You would avoid the cancellation fee
by transferring. We do limit the transfer of funds to one time only;
after that, you will receive a refund less the cancellation fee.
Refunds are not given for attractions, meals, etc., in which
travelers do not participate while on any tour.
We at Toby Tours understand that unforeseen events and emergencies
can arise while on a tour. If you are unable to complete a tour due
to sickness, injury, or situation at home, (circumstances that are not
considered Toby Tours’ responsibility), we will do all that we can
to assist you in making whatever arrangements that need to be made.
(The traveler will be responsible for any expenses incurred.) Toby
Tours is not responsible to refund any unused expenses, therefore we
do recommend travel insurance (refer to Travelex advertisement).

Liability
All tours, tour scheduling, and pricing are subject to change for many reasons.
Toby Tours has contracted with independent contractors to provide the
services included in each tour. Toby Tours is not responsible for the negligent
acts and/or omissions of these independent contractors, their employees,
agents, servants or representatives. Every booking is accepted subject to
the conditions imposed by these independent contractors, including the air,
cruise line, rail, coach (other than Toby Tours coaches), hotel, restaurant,
insurance and other companies, firms or persons concerned with the tour.

Exclusions
We reserve the right to alter our refund and cancellation policy when a substantial
amount of cancellation or postponement of travel attributable to events beyond
our control, including but not limited to acts of God, strikes, lockouts, revolts,
wars, natural or man-made disasters, government actions, fires, closures of
airports or hotels, or technical problems of transport, which force us to modify
any element of a tour, or to cancel the tour you have booked.

Air/Sea/Rail Tours
Deposit and Final Payment  A deposit is required for us to hold
seats for you. This deposit forms part of your final payment which
is due in full 60 days prior to departure. If the balance is not paid at
this time, we must consider this action a cancellation and the deposit
will be forfeited. (Note: You must include a copy of your photo
ID along with your deposit.) Deposit may be paid by credit card
at time of reservation.
Cancellations and Refunds for Air & Cruise  If cancellation
in writing is received by Toby Tours more than 60 days prior to
departure, deposits will be refunded except any cancellation fee to
cover deposits lost to specific carriers. For cancellations received
within 60 days of departure, no refund will be given. For this reason,
we recommend travel insurance through Travelex Company, Inc. See
their ad for detailed information.
Late Bookings  Many overseas bookings are finalized 60 days prior
to departure date. However, for certain tours we can still add persons
to the tour within this period. In these situations, we must receive full
payment within 7 days of receipt of your reservation and/or before
departure. Current air fare prices will apply.
Luggage is limited to one bag per person. One with maximum
dimensions of 22”x30”x10” and when packed not over 35 lbs.
Please, no hanging bags or duffels. A carry-on bag, 11” x 22”,
small enough to fit in the overhead compartment or under the
seat, may be carried on your person. If a motorcoach will be
meeting the tour, a penalty of $15 per day for overweight luggage
will be expected.
Notes:
1. You must include a copy of your photo ID when you send your
deposit to Toby Tours.
2. Tour prices and itineraries are subject to change depending on
availability. Once reservations have been made, you will be notified
of any changes.
3. Optional tours may be added to most itineraries in this schedule.
Please see itineraries for available options before tour departure.

ALASKA TOUR CANCELLATION POLICIES
*Full refund 90 days prior to departure. *50% refund 60 days prior
to departure. For cancellations received within 60 days of departure,
no refund will be given. For this reason, we recommend travel
insurance through Travelex Company, Inc. See their ad for detailed
information. Refunds are not given for attractions, meals, etc., in
which travelers do not participate while on tour.

Proof of Citizenship and Passport Information
A valid United States Passport will be required
when traveling out of the United States.  For  
information contact the Post Office or online at
www.travel.state.gov.  Be sure that your passport
will be valid for at least six months after the return
date of the tour.  For more information please
contact Toby Tours. Minors (under 16) traveling
alone or in someone else’s custody must present
written authorization, signed before a notary,  
from the parent(s) or guardian.

For information on pick up points or reservations call:
(502) 955-8680

STANDARD PICKUP POINTS:

Louisville, KY - Jameson Inn Airport (Main Entrance)

Clarksville, IN - Holiday Inn Lakeview (Main Entrance)

Toby Tours will also be picking up at the following locations on any tour going:

East on I-64:
Frankfort, KY – I-64, Exit 53B, at Wal-Mart
Lexington, KY – I-64, Exit 115, at Holiday Inn North

West on I-64:
Evansville, IN – I-64 and Hwy. 41, at McDonalds

North on I-65:
Indianapolis, IN – I-65, Exit 99 Greenwood, IN, at McDonalds

South on I-65:
Elizabethtown, KY– I-65, Exit 94, at Country Hearth Inn
Bowling Green, KY – I-65, Exit 22, at McDonalds

North on I-71:
Cincinnati, OH –
1) I-71, Exit 186 Buttermilk Pike, at Drawbridge Inn
2) I-71, Exit 19 North Cincinnati, at McDonalds

NOTE:  Toby Tours will pick up at these locations on any tour traveling
in that direction at no additional charge.  However, a minimal fee
will apply to tours traveling in other directions. For any tour priced over
$1,000, Toby Tours will provide shuttle service at no charge for any
of the above listed locations.